What methods of payment do you accept?
We accept Credit Cards online (Visa) and E-Checks.

How to pay by check?
Payment by check is a processing service that allows customers to pay for cigars over the Internet by check without the need to mail a check.
To pay by check please follow the below steps:
Get your checkbook.
Pull out the next valid check.
Copy all information from that check to the last checkout form.
Press the "Complete Purchase" button on the last checkout form and wait for the confirmation screen.
Write void on your check and keep it with your printed receipt.
Make sure to record an entry in your check register for the amount of this check and the check number. You will see this transaction in your monthly bank statement soon.

In what currency are your prices?
Our prices are in US$. We do business literally in every corner of the world and US$ is a universally understood currency.

What is your Chargeback policy?
We will not tolerate credit card chargebacks and any customer attempting or threatening to do this will be immediately barred from making any future purchases on this website as well as having their card blacklisted among processors. If there is a problem we will always seek a solution resulting in either a refund or a reship in line with our structured reship and refund procedure.

What countries do you deliver cigars to?
We deliver anywhere in the world, including USA. We now ship Cuban cigars exclusively by 4-10 business days Air Mail. Deliveries are guaranteed to any location worldwide.
Shipping fee for orders up to $ 100 - $ 25 per order, and for orders above $ 100 - shipping is free.

How are the cigars packaged?
Cuban cigars are shipped with their original cigar bands on. We don’t remove cigar bands or re-package cigars in any way. We ship in the original boxes (vacuum packed for their protection) with original Cuban factory seals and deliver to your doorstep in a prompt and CONFIDENTIAL way.

Do you guarantee the cigars you sell are authentic?
Authenticity is 100% guaranteed! If we say Cuban, we mean Cuban and nothing else. We do not carry other cigars. No fakes or counterfeits here!

Is there a minimum order?
No. Note too that there's no maximum order either!

What about my privacy? Is my personal information protected?
We do not share or grant access to customer data to any party or entity outside our company.

How safe is to send you my credit card details?
CheapSmokingCigars.com uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is fully secured for credit card transactions. By convention, URLs that require an SSL connection start with https: instead of http:.